the website is working however

Seeker · **Posted:** June 13th, 2010, 2:03 am

the board is up and down.

this is a fatcow issue... !

:bash:

LTC8K6 · **Joined:** August 14th, 2009, 6:20 am **Posts:** 455

As long as there's some up to go with the down... :biggreen:

Seeker · **Posted:** June 15th, 2010, 12:26 am

this was on the 11th...

Quote:

Resolved: Problem loading website
Our Network Operations team has resolved the issue related to websites not being able to load. Once again, we thank you for your patience during this time.

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We are currently aware of an issue that may be affecting websites from resolving properly. Our Network Engineers are currently investigating the issue and this alert will be updated as soon as more information becomes available. We thank you for your patience and understanding during this time.

- 06/11/10 at 22:42 ET

after that the php on many boards and websites went down...

Quote:

Resolved: Connectivity issues on some customer sites
We have resolved the issue causing connection errors on some customer sites, and affected sites are now loading without issue. We apologize for any inconvenience that this has caused, and appreciate your patience during this time.

-----

We are aware of an issue causing connectivity issues on some customer sites, either displaying 'server not found' errors, or sites loading very slowly. We are working to resolve this as quickly as possible, and will provide an update when more information is available. We apologize for the inconvenience, and thank you for your patience during this time.

- 06/12/10 at 21:53 ET

then...I created a ticket...

Quote:

06/12/2010 5:51 PM EDT Ticket Created
06/12/2010 5:51 PM EDT the seeker contacted FatCow
Subject: site loads slow an forum not displaying properly

06/13/2010 2:52 AM EDT Updated Ticket: Work in Progress
06/13/2010 2:55 AM EDT FatCow contacted the seeker(Resolved)
Comment: Hello,

Thank you for contacting Support.

We apologize for any inconvenience this may have caused you. We had an issue with our our servers. Hence, you were experiencing the issue while accessing your website. However, the issue was resolved by our engineers. Now, you should be able to access the website without any issue. Also, I have checked your form http://www.supercell.org/forum/ and it is working fine. I was able to access it without any issue. Please check it once again from your end after clearing the browser cache and cookies.

If you have any further questions, please update the Support Console.

Sincerely,

FatCow Moo Crew

there's been a hiccup or two but none today...makes you wonder why they had to purge their cache and change the cookies...

:neutral:

Seeker · **Posted:** June 16th, 2010, 6:22 pm

site was down around 4:00 am this morning so I'm not sure if they got things up to snuff... :bash:

Seeker · **Posted:** June 20th, 2010, 4:26 am

slowness for the last 4 hours...

please report any slow loading n what time...

:roll:

the website is working however

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